TTOFL (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SocietyCars mobile applications (“Customer App” and “Vendor App”), and other digital services.
By using our services, you agree to this Privacy Policy.
We may collect the following types of information:
A. Personal Information
- Name
- Phone number
- Email address
- Address / Society name
- Vehicle details (model, number, photos)
- Vendor/Service provider information (business name, ID proof, profile details)
B. Device & Access
Permissions With your permission, our apps may access:
| Permission | Purpose |
|---|
| Camera | Capture profile photo, vehicle photos, and verification evidence |
| Gallery/Photos | Upload images for profile and vehicle |
| Microphone | Voice notes for request/service communication (if applicable) |
| Location (if requested in future updates) | To verify service areas and assign vendors |
| Push Notification | Service updates, reminders, booking notifications |
We do not access these features without permission.
C. Usage Data
We automatically collect:
- Device information (model, OS, unique device ID)
- IP address
- App usage statistics
- Crash logs/analytics
D. Cookies (Website Only)
We may use cookies to improve website experience.We use collected data to:
- Create and manage user accounts
- Enable subscription, booking, and vendor operations
- Process payments and manage billing
- Provide customer support
- Verify identity of users and vendorsVerify identity of users and vendors
- Operate, maintain, and improve our services
- Ensure community and platform safety
- Send service and transaction notifications
- Comply with legal obligations
We never sell personal data to advertisers or third parties.We may share your information with:
| Type | Purpose |
|---|
| Vendors/Service Providers | To fulfil service bookings |
| Technology & Infrastructure providers | Cloud hosting, analytics, SMS/OTP services |
| Payment gateways | Secure payment processing |
| Government/Legal authorities | Only when required by law |
| Internal employees/partners | Strictly for operational requirements |
All third-party providers are required to adhere to data-protection standards.We implement encryption, secure servers, and access control to protect your data. However, no electronic transmission is 100% secure — use at your discretion.We retain your information as long as:
- Your account is active, or
- Required for business/legal purposes
You may request account deletion anytime (see Section 8).Our services are not intended for children under 13. We do not knowingly collect information from children.
7. International Users
If you access our service from outside India, your data may be stored and processed in India or other jurisdictions where we operate.You may request to:
- Access your data
- Update/Correct information
- Delete your account and personal data
- Withdraw permissions (camera, gallery, notifications, etc.)
Contact: contact@ttofl.com
After deletion, some data may remain for legal or fraud-prevention purposes.
Our platform may include links to third-party services (payment gateways, messaging APIs, etc.). We are not responsible for their privacy practices.We may update this policy occasionally. Updates will be posted on our website and within our apps. Continued use means acceptance of the new terms.For privacy questions or requests, contact:
TTOFL
Email: contact@ttofl.com
Website: https://www.ttofl.com